HOME > FAQ
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When will I receive my order ?
Orders are sent out every day by Canada Post. Your order, from mouse-click to mailbox, takes five business days, anywhere in Canada. Overseas orders are shipped by the fastest postal service available. Within Canada, shipping fees are $10.00 per order ($20.00 outside Canada), regardless of the size of the shipment. |
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How should spices be kept?
Spices can be kept whole at room temperature if protected from air and light. This will allow them to remain fresh until needed, at which time the required amount can be ground, the maximum flavour and freshness enjoyed, and the remainder re-sealed and returned to storage.
Ground spices retain their condition and quality best when stored in an airtight container in the freezer. |
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How should spices be ground?
We recommend using a mortar and pestle, preferably made of stone, to grind spices. An electric coffee grinder can also be used for most spices and blends; however, care must be taken when grinding extremely hard spices, like turmeric, since these can damage the blades of an electric grinder. |
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What to do with the empty tins?
Unfortunately, the tins in which we sell our spices cannot be recycled at our outlets, since we are unable at this time to refill them while at the same time conforming to the strict laws and regulations in place governing the re-use of food containers.
We do, however, encourage the re-use of our containers for keeping your own spices and blends.
And finally, we recommend that, after having served their purpose, the used tins be placed in the green recycling bin. Thus, having kept your spices fresh, the valuable metal they contain can then be re-used, reducing the overall ecological impact. |
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What does 'Green Spice' mean ?
We use the description 'Green Spice' to underscore our commitment to encouraging environmentally sound agricultural practices. Our 'Green Spices' are cultivated using the most nature-friendly methods, meaning they are grown without artificial fertilizers or pesticides. Each 'Green Spice' item has received certification in its country of origin as being produced in this fashion. These proofs of certification are available upon demand. |
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